Piper Performance Exhausts

Terms & Conditions

Warranty.

• Stainless steel exhausts - Lifetime guarantee
• Mild steel exhausts - 18 Month guarantee
• Manifolds - 18 Month guarantee
• Performance Cats - 6 Month limited guarantee

Guarantee.

• We guarantee that any part supplied by us at our discretion be repaired or replaced free of charge in the event of an exhaust part which fails solely because of defective materials, faulty manufacture, or as a result of corrosion.
• The purchasers statuary rights are not affected by this warranty.

Conditions:

• Not valid unless posted within 21 days of purchase with copy of sale invoice from dealer.
• Engine mounts must be checked before the exhaust is fitted.
• In the event of any problem the customer is requested to contact the dealer from which the Piper exhaust was purchased.
• Any part which is subject to a claim must be returned to us promptly at the expense of the customer with:
  1. A returns note including details of fault (this will be sent to you on request)
  2. Copy of proof of purchase from dealer.
• The failure of any part resulting directly or indirectly from any of the following is specifically excluded from this guarantee:
  1. Misuse, accident, faulty engine mounts, hangers or clamps, excessive vibration, internal explosion or backfire.
  2. Non-standard use, or the fitting of the part to a vehicle for which it is not intended.
• We accept no responsibility for the cost of carriage or in any work involved in reinstating a new or repaired part.
• If there is a fitting problem, the exhaust must be returned unused and undamaged for inspection. The warranty will be invalidated if the part is modified in any way either by excessive force or heat.
• Exhaust hangers, engine mounts and clamps must be checked at least once every 12 months and repaired as necessary, with details thereof promptly recorded on the back of the guarantee. We accept no responsibility for the cost of these inspections or repairs.
• This guarantee applies for as long as the vehicle remains in the ownership of the original purchaser.
• The fitting kit is not covered by this warranty.

Returns Procedure.

• You must first call to log the claim and request a returns form.
• This must then be completed and returned to us via fax to get a returns note number.
• The completed returns form must then be attached clearly to the outside of the parcel with the original proof of purchase.
• The faulty section must then be returned to us at your expense.
• Upon receipt of the faulty part, we shall inspect it and repair/replace any defective parts within 48 hours if possible.

Handling Charges.

• As we do not carry any stock, all orders are made to order so a 50% handling charge shall be applied on parts returned if:
  1. Goods are returned to us but were supplied correctly.
  2. Any order cancellations.